Install and activate your eSIM

Step by Step Process to Install your Rocket eSIM within a Matter of Minutes

Select the device which you are going to complete the process on

Install just hours before your trip and activate during your flight or when you arrive at your destination.

Select “Install with QR Code”if you have the code on another device to scan.

Select “Install Manually”if you are unable to scan the QR code.

Select the type of installation you wish to perform

Please check the following items in order to guarantee that you are able to successfully install and set up your eSIM:

Let's get started together

01.

Open your email

Open your email on a different device to the one you will be using for installation and find the email we sent you with the QR code.

If you have not received your code, please contact us .

02.

Scan the QR code

Open your camera on the iPhone you will be installing the eSIM on and scan the code. You can also go to “Settings”, then “Mobile Data” and select “Add Data Plan” to scan the code from there.

03.

Follow the installation steps on your iPhone

Scanning the code will start the installation process. Use our guide below for step-by-step configuration.

Activation guide for your eSIM

01. Install your data plan

The installation process will start automatically when you scan the QR code on your iPhone.

Click on Continue

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02. Mobile configuration completed

Your plan has now been installed.

Click on Done

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03. Label your data plan

Give your new Rocket line a name to identify it. For example: “Rocket Spain”.

Click on Continue

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04. Choose your default line

Select the “Primary” option to continue using your number to receive messages and calls.

Click on Continue

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05. iMessage and FaceTime

Select the “Primary” option to continue using your number for iMessage and FaceTime.

Click on Continue

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06. Mobile data

Select the “Secondary” option.

Keep “Allow Mobile Data Switching” turned off to avoid additional roaming charges.

Click on Continue

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07. Update your preferred line for contacts

If you come across this step, we recommend selecting “Primary” as your “Preferred Mobile Data Plan” so that you do not lose information from other SIMs or eSIMs you have installed.

Click on Done to complete the process.

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Let's get started together

01.

Open your email

Check the email we sent you with both the “SM-DP + address” code and the “Activation Code” and have them to hand to start the installation. We also text them to you as an SMS.

If you have not received your code, please check in My Transactions

02.

Open “Settings” on your iPhone

Next, go to “Mobile Data ”, click on “Add eSIM” or “Add Data Plan” and select “Enter Details Manually”.

03.

Follow the installation steps on your iPhone

Enter the 'SM + DP' Value and 'Activation Code' and press on NEXT

Activation guide for your eSIM

01. Go to Settings

Once there, click on “Mobile Data”, then “Add eSIM” or “Add Data Plan” and

Click on “Enter Details Manually”

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02. Add your data plan

Now it’s time to copy and paste the SM-DP + address and Activation Code into the corresponding field.

Click on Next

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03. Install your data plan

Your iPhone will show you your new data plan.

Press "Continue" and wait for your plan to be installed (this can take a few minutes).

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04. Label your data plan

Give your new Rocket line a name to identify it. For example: “Rocket Spain”.

Click on Continue

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05. Choose your default line

Select the “Primary” option to continue using your number to receive messages and calls.

Click on Continue

Previous StepNext Step

06. iMessage and FaceTime

Select the “Primary” option to continue using your number for iMessage and FaceTime.

Click on Continue

Previous StepNext Step

07. Mobile data

Select the “Secondary” option.

Keep “Allow Mobile Data Switching” turned off to avoid additional roaming charges.

Click on Continue

Previous StepNext Step

08. Update your preferred line for contacts

If you come across this step, we recommend selecting “Primary” as your “Preferred Mobile Data Plan” so that you do not lose information from other SIMs or eSIMs you have installed.

Click on Done to complete the process.

Previous StepNext Step

Install just hours before your trip and activate during your flight or when you arrive at your destination.

Select “Install with QR Code”if you have the code on another device to scan.

Select “Install Manually”if you are unable to scan the QR code.

Select the type of installation you wish to perform

Please check the following items in order to guarantee that you are able to successfully install and set up your eSIM:

Let's get started together

01.

Open your email

Open your email on a different device to the one you will be using for installation and find the email we sent you with the QR code.

If you have not received your code, please contact us .

02.

Scan the QR code

Open your camera on the Phone you will be installing the eSIM on and scan the code. You can also go to “Settings”, then “Mobile Data” and select “Add Data Plan” to scan the code from there.

03.

Follow the installation steps on your Phone

Scanning the code will start the installation process. Use our guide below for step-by-step configuration.

Activation guide for your eSIM

01. Settings

Go to your phone settings and then to "Connections". Verify that you have a stable internet connection (Wi-Fi or mobile data).

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02. SIM card Manager

When you enter "Connections", look for "SIM card manager" to find your eSIM installation options.

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03. Add your eSIM

Under "eSIMs", select "+ Add eSIM" to- start the installation process of your new mobile plan.

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04. Installation Options

Select "Scan QR from service provider".

Have the QR code ready, either printed or on another device. This code will be sent to your email when you make your purchase.

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05. Scan the QR code

Scan the QR code we sent to your email by pointing the box shown on the screen over the QR code. Wait a few seconds while your new mobile plan is identified.

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06. Add your mobile plan

Wait a few seconds until the plan is identified. Press ""Add"" to add it to your device.

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07. Label your new data plan

If you want to change the name of your eSIM, click on your new plan and select the option that says "Name"

We recommend naming it, for example "Rocket Country Name."

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01. Settings

Go to your mobile phone settings and then to "Network & Internet". Verify that you have a stable internet connection (Wi-Fi or mobile data).

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02. New eSIM

In "Network & Internet", click on the "+" icon next to your main mobile plan to add your new plan.

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03. Add your eSIM

At the bottom of the screen, press "Download a SIM instead?" a message will pop up asking if you want to use 2 SIMs. Press "Yes." Wait a few seconds and continue the process.

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04. Scan the QR code

Scan the QR code we sent to your email by pointing the box shown on the screen over the QR code. Wait a few seconds while your new mobile plan is identified.

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05. Download your mobile plan

Wait a few seconds until the plan is identified.

Press "Download" to add it to your device.

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06. Installation confirmation

Your eSIM that is associated with this data plan is now installed. You can turn data roaming on or off by pressing "Settings" and opening your new Rocket mobile plan (we recommend only turning it on when you are at your destination).

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07. Label your new data plan

If you want to change the name of your eSIM, click on your new plan and select the edit icon in the top right corner.

We recommend naming it, for example "Rocket Country Name."

Previous StepNext Step

Let's get started together

01.

Open your email

Check the email we sent you with both the “SM-DP + address” code and the “Activation Code” and have them to hand to start the installation. We also text them to you as an SMS.

If you have not received your code, please check in My Transactions

02.

Open “Settings” on your Phone

Next, go to “Mobile Data ”, click on “Add eSIM” or “Add Data Plan” and select “Enter Details Manually”.

03.

Follow the installation steps on your Phone

Enter the 'SM + DP' Value and 'Activation Code' and press on NEXT

Activation guide for your eSIM

01. Settings

Go to your phone settings and then to "Connections". Verify that you have a stable internet connection (Wi-Fi or mobile data).

Previous StepNext Step

02. SIM card Manager

When you enter "Connections", look for "SIM card manager" to find your eSIM installation options.

Previous StepNext Step

03. Add your eSIM

Under "eSIMs", select "+ Add eSIM" to start the installation process of your new mobile plan.

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04. Installation Options

Enter Details Manually.

Please have the Android Manual Installation information we sent to your email ready.

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05. Add manually

Click on the "Enter activation code" option below the box.

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06. Enter the code

Copy and paste the manual installation code for Android sent to your email.

Click "Continue" and wait a few seconds.

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07. Add your mobile plan

Wait a few seconds until the plan is identified. Press ""Add"" to add it to your device.

Previous StepNext Step

08. Label your new data plan

If you want to change the name of your eSIM, click on your new plan and select the edit icon in the top right corner.

We recommend naming it, for example "Rocket Country Name."

Previous StepNext Step

01. Settings

Go to your mobile phone settings and then to "Network & Internet". Verify that you have a stable internet connection (Wi-Fi or mobile data).

Previous StepNext Step

02. New eSIM

In "Network & Internet", click on the "+" icon next to your main mobile plan to add your new plan.

Previous StepNext Step

03. Add your eSIM

At the bottom of the screen, press "Download a SIM instead?" a message will pop up asking if you want to use 2 SIMs. Press "Yes." Wait a few seconds and continue the process.

Previous StepNext Step